Legal

Privacy Policy

What information Forgent Systems collects through this website, how we use it, and the choices you have.

  • Last updated

This policy explains how Forgent Systems LLC ("we", "us") handles personal information when you visit forgentsystems.com, use the chat assistant, book a call, or email us. Work we do for clients is covered by our agreement with each client.

What we collect

  • When you book a call: your name, email address, the time you choose, and anything you write in the booking form.
  • When you email us: your email address and whatever you include in your message.
  • When you use the chat assistant: the messages you type. Please don't share sensitive information in the chat.
  • When you browse the site: basic usage data, such as the pages you visit, your browser and device type, and your IP address.

The chat assistant

Your chat conversations are saved in your own browser, not on our servers. When you send a message, it's passed to an AI service to write the reply. You can delete your conversations anytime with "Clear chat history" in the chat menu.

How we use it

  • To reply to you and hold the call you booked.
  • To answer your questions in the chat.
  • To understand how the site is used and improve it.
  • To keep the site secure and prevent abuse.

We don't sell your personal information.

Who we share it with

We use a small number of trusted service providers to host the site, run call booking, power the chat assistant, measure site usage, and handle email. They only get the information they need to do that work. We may also share information if the law requires it.

How long we keep it

We keep your information only as long as we need it to talk with you, work with you if you become a client, or meet legal requirements. Chat conversations stay in your browser until you delete them.

Your rights

Depending on where you live, you can ask to see, correct, or delete your personal information, or object to how we use it. Email hello@forgentsystems.com and we'll help.

You can also block or delete cookies in your browser settings. See our Cookie Policy.

Children

This site is for businesses and isn't meant for children under 16.

Changes

If we change this policy, we'll update the date at the top of this page.

Contact

Questions? Email hello@forgentsystems.com.