Legal
AI Use Policy
How Forgent Systems uses AI on this website and in the systems we build for clients.
AI is what we build, so we want to be clear about how we use it.
On this website
The chat assistant on this site is an AI, not a person. It answers questions about Forgent Systems and our services, and it can make mistakes. For prices, commitments, or advice, talk to us directly.
In the systems we build
Every AI agent, automation, chatbot, and voice agent we build follows the same rules:
- People stay in control. Anything client-facing can wait for approval, and chatbots and voice agents hand off to a person whenever someone asks.
- Your data stays yours. Systems run in your own accounts, and each one only gets access to what it needs.
- Everything is logged. Every run is recorded, and we monitor systems after launch and fix what fails.
- Tested first. We test every system on real work before it goes live.
What we won't build
We won't build AI systems meant to deceive people, send spam, collect data unlawfully, or break the law.
Questions
Email hello@forgentsystems.com.